Privacy Policy

Effective Date: 4th June 2025
Last Updated: 4th June 2025

CFB Crafts (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cfbcrafts.co.uk or interact with our services. Please read this policy carefully to understand our practices regarding your personal information.

When you make a purchase, sign up for a newsletter, contact us, or otherwise engage with our website, we may collect:

• Full name
• Email address
• Shipping and billing addresses
• Phone number (if provided)
• Payment information (processed securely via third-party providers)

When you visit our site, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on site
• Referring URL
• Cookies and other tracking technologies (see Section 5)

This data helps us improve user experience and understand how our website is used.

We may use the information we collect to:

• Process and fulfill orders
• Communicate with you regarding your order or inquiry
• Provide customer support
• Send updates, newsletters, or promotional content (only if you opt in)
• Improve our website, products, and services
• Ensure security and prevent fraudulent activity
• Comply with legal obligations

We do not sell or rent your personal information to third parties.
We may share your information only with:

• Service providers (e.g., payment processors, shipping companies, email marketing services) solely to perform services on our behalf
• Legal authorities when required to comply with applicable law, regulation, legal process, or governmental request

All third parties are obligated to keep your information confidential and secure.

We retain your personal information only as long as necessary for the purposes stated in this policy, including legal, accounting, or reporting requirements.

We use cookies and similar technologies to:

• Maintain website functionality
• Analyze website traffic and usage patterns
• Remember your preferences

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Withdraw consent to data processing (where applicable)
• Object to certain uses of your information
• Request a copy of your data in a portable format

To exercise your rights, contact us at lynn@cfbcrafts.co.uk

We take data security seriously and implement reasonable physical, technical, and administrative safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites (e.g., Etsy, PayPal). We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

Our website is not intended for children under the age of 13. We do not knowingly collect or store personal information from children. If you believe we have done so, please contact us immediately.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

CFB Crafts
Email: lynn@cfbcrafts.co.uk
Website: www.cfbcrafts.co.uk